FREE SHIPPING TODAY ONLY!

FREE SHIPPING TODAY ONLY!

Shipping Policy

*** DUE TO THE CORONAVIRUS DISEASE COVID-19 PANDEMIC, WE ARE EXPERIENCING DELAYS IN SHIPPING TIMES UP TO 2-3 WEEKS ***

We have reduced our workers to be at home with their family, and stay safe. All orders can take up to 2-3 WEEKS to be to process and deliver your order. Thank you for your understanding, we will work hard to get your order delivered in the short time possible and do WHATEVER it takes to make sure you are satisfied with your purchase.


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

WHEN WILL I RECEIVE MY ORDER?

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and postal service process the orders, which takes an additional 2–4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. This item is shipped directly from our suppliers and will take a normal delivery time at 7-21 days to reach customers. However, in extreme conditions (weather, strike, certain countries/regions) it can take up to 8 weeks for delivery! Please check the regular delivery time for your region as follow:

  • USA and Canada: 7-21 days

  • Australia and Oceania Countries: 7-21 days

  • Asia Countries: 7-21 days

  • Europe Countries: 7-21 days

  • Africa, Central and South America: 4-8 weeks

 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.